Refund and Returns Policy
Eligibility for Returns
- Damaged or Defective Products: We accept returns for products that are damaged or defective upon receipt. Please notify us within [insert number] days of receiving the product.
- Incorrect Products: If you receive a product different from what you ordered, contact us promptly for resolution.
Return Procedure
- Notification: To initiate a return, contact our customer support at [Customer Support Email- info@aosspl.com] within the specified timeframe.
- Return Authorization: Our customer support team will provide you with a return authorization and instructions on how to return the product.
- Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to our error.
Conditions for Returns
- Product Condition: Returned products must be unused, in their original packaging, and in the same condition as received.
- Proof of Purchase: Include a copy of the original purchase invoice or receipt with the returned product.
Refund Process
- Inspection: Once we receive the returned product, it will be inspected to ensure it meets the conditions outlined in Section 3.
- Refund Issuance: If the return is approved, we will initiate a refund to the original method of payment within 30 days.
Changes to this Policy
We reserve the right to update or modify this Refund & Returns Policy at any time. Any changes will be effective upon posting the revised policy on our website.
By making a purchase with Add-on Safety & Surgical Pvt. Ltd., you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy. Please review this policy regularly for updates.
By making a purchase with Add-on Safety & Surgical Pvt. Ltd., you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy. Please review this policy regularly for updates.